Solutions

TouchPoint AI

TouchPoint AI is an Oracle69 product that connects customer touchpoints — such as QR, NFC, web, WhatsApp, and conversational interfaces — to business actions including enquiries, lead capture, bookings, orders, payments, customer routing, and analytics.

Customer engagement touchpoints connected to business actions.

In development

Capabilities

QR engagement touchpoints
Web and conversational interfaces
Enquiry and lead capture
Bookings and orders
Customer routing
Engagement analytics

Current capability

TouchPoint AI is an Oracle69 product in development. Conversational enquiry and lead-capture patterns already operate on this website through the AI Digital Office implementation.

Planned / roadmap

Channels such as NFC, WhatsApp, payments, and bookings are product direction and will be marked production-ready per channel only when verified. Not every channel listed here is production-ready today.

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